1. Mandatory Documentation:

The following documents are mandatory to rent a vehicle from Hertz UAE and must be produced at the counter:

• Valid Passport & Emirates ID
• Valid Driving license issued at least 1 year before the pick-up date
• Valid International Driving license, where applicable, for customers who are on visit visa
• Credit Card in the name of the renter for security blocking

Important: For customers who are opting for delivery, the above mentioned documents should be uploaded at the time of booking creation or emailed to info@capitalcarsrental.come at least two hours prior to the scheduled delivery.

2. Delivery, Extension, Return and Exchange

• The minimum rental period is one day (24 hours) with a maximum grace period of 29 minutes from the elapse of the term agreed. In the event of the late return of vehicle exceeding the grace period, Hertz reserves the right to make an additional daily charge at the applicable rate, including fees for the options taken for each day.
• The customer should inform Hertz in advance about any required extension of the rental contract. If the customer fails to return the vehicle on the due date and does not notify Hertz of any extension, the agreement will be renewed automatically, and charges will be debited from the available credit card.
• This Rental Agreement remains valid until the Vehicle is returned by the Renter to the agreed drop off location.
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